Sapiens Environmental Technology Co. Ltd and its affiliates (×collectively, “Sapiens", “we", “us", and
“our")
✘
respect your privacy. Please read the following to learn more about our Privacy Policy ("thiαs Policy").
This
Policy applies to Sapiens websites¶, products, and services that display or provide links to this
Policy.
This Policy describes how Sapiens processes your personal data, but it may not address a♣ll possible data
processing scenarios. Sapiens may inform you of product- or service-sp¶ecific data collection through
supplementary policies or notices provided before collection.
This Policy describes:
1. How We Collect & Use Your Personal Data
2. Cookies & Similar Technologies
3. How We Disclose Personal Data
4. How to Access & Control Your Personal Data
5. How We Protect Your Personal Data
6. How We Process Children's Personal Data
7. Third-Party Providers and Their Services
8. International Transfers of Your Personal Data
9. Updates to This Policy
10. How to Contact Us
Personal data means any data that, either on its own or jointlφy with other data, can be used to identify a
natural person. Yo©u directly provide us with such data when you use our webδsites, products, or services,
or
interact with us by, for examp↔le, creating a Sapiens account or contacting us for §support. We may also
obtain
data by recording how you interact with our websites,₩ products, or services. For example, we may use
technologies like cookies or receive us×e data from software running on your device. As permitted by law,
we✘
may also obtain data from public and commercial third-party sources, for examp₽le, purchasing statistics
from
other companies to support our services . The personal data we collect includes name, gender, enterprise
name,
job position, pφostal and email addresses, phone number, login information (account and password), photos,§
and
certificate information, etc., depending on how you interact with Sapiens, for ×example, the website you
visit
or the products and services that you use. We also collect the information you provide to us and the
content
of messages yo↕u send us, such as the query information you provide, or the questions or info↑rmation you
provide for customer service support.
Before using Sapiens’s products or services, you may need to provide personal data. In ★some cases you may
be
able to opt not to disclose your personal data to Sapiens. However, not pr≠oviding Sapiens with certain
data
may mean that we cannot provide you with certain products→ or services or respond to an issue that you have
raised.
We may use your personal data for the following purposes:
· Creating an account.
· Fulfilling your transaction or service requests, including fulfilling orders;
deλlivering, activating, or verifying products or services; providing train₽ing and certification; managing
and
processing training and certification€ exams; participating in onsite or virtual activities; fulfilling
your
requests for changes or providing you with the requested infor★mation (such as marketing materials for
products
and services, and white papers); and provid↕ing technical support.
· Contacting you with your consent; sending
you information about pro<ducts and services that may interest you; inviting you to£ participate in Sapiens
activities (including promotional activities), market survey★s, or satisfaction surveys; or sending you
marketing i€nformation. If you do not want to receive these types of informatio∑n, you can opt out at any
time.
· Sending you important notices, such as installation of and updates to operat★ing system or
application.
·Providing you with customized user experience and content.
· Qualifying and managing suppliers
and business partners, and communγicating or working with suppliers and business partners.
· Improving our
products and services through intern₩al audits, data analysis, and research.
· Analyzing the efficiency of our
business operations and< evaluating market share.
· Troubleshooting when you send us error reports.
·
Synchronizing, sharing, and storing the data you upload or download and the data needed for t≤he uploading
and
downloading.
·Ensuring the security of our products, services and cus→tomers or users, executing and improving
our loss prevention and anti-fraud progrδams.
· Complying with and enforcing applicable legal requirements,
ind≈ustry standards and our policies.
Sapiens may also collect and use non-personally identifiable i¥nformation (Non-PII). Non-PII is information
that cannot be used to identi★fy a particular individual. For example, Sapiens will collect statistical↕
data,
such as the numbers of visits to its website. We collect this data to understand how users use our
websites,
p₽roducts, and services so that we can improve our services and better satisfy your needs. Sap→iens may
collect,
use, process, transfer, or disclose non-PII for other purposes at its own discretion.
We will endeavor to isolate your personal data from non-PII and ensure t€hat the two types of data are used
separately. If perσsonal data is combined with non-PII, it will still be treated as personal data during
processing.
Sapiens will process your& personal data following the requirements of applicable laws on an appr"opriate
legal
basis, including:
· Processing your personal data to fulfill the contract when respondi∏ng to a transaction or
service request;
· Processing your personal data with your consent;
· Processing based on the legitimate
interests of Sapiens or a third party when we use your personal data to contact you, conduct marketing or
market surveys, impro∑ve our products and services, execute and improve o÷ur loss prevention and anti-fraud
programs, and oth er purposes. Legitimate interests include enabling us to more effectively manage and
operate
∏our business and provide our products and services; protecting the security of our bu&sinesses, systems,
products, services, and customers; internal management; complying with inπternal policies and processes;
and
other legitimate interests ÷described in this policy;
· Processing your personal data as necessary to comply
with and fulfill legal obligations.
To ensure our website works correctly, we may at times place a small piece of data known as a cooφkie on
your
computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device.
The
content of a cookie ca★n be retrieved or read only by the server that creates the cookie. The t™ext in a
cookie
often consists of identifiers, site ©names, and some numbers and characters. Cookies ar∑e unique to the
browsers
or mobile applications you use, and en§able websites to store data such as your preferences or items in
your>
shopping cart.
Like many other websites or Internet service providers, Sapiens uses cookies to improve uγser experience.
Session cookies are deleted after eac h visit, while persistent cookies remain in place across mult∏iple
visits.
Cookies allow websites to remember your settings s£uch as language, font size on your computer or mobile
devic§e, or other browser preferences. This means that a user does not need to reset ×preferences for every
visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you
load
a web page. For example, if you are redir×ected to another web page from a website you are already logged
in€
to
and then return to the original website, it will not recognize you and yo≥u must log in again.
In addition to cookies, we may also use other similar tecλhnologies on our websites such as web beacons and
pixel tags. For example, when you rec≈eive an email from Sapiens, it may contain a click-through URL that
links
to a♦ Sapiens web page. If you click the link, Sapiens will track your≠ visit to help us learn about your
preferences for produ"cts and services and improve our customer service. A web beacon♦ is a transparent
graphic
image embedded in a website or in an email. We∏ use pixel tags in emails to find out whether an email has
£
been
opened. You can unsubscribe from the Sapiens mailing list at any time if you d o not want to be tracked in
this
manner.
By using our website, you consent to the use of cookies, web beacons and pixel tags as describeγd
above.
Sapiens shares your personal data with other partners, as described in this Policy, ±when services are
provided by partners authorized by Sapiens. For example, when you make ™an online purchase from Sapiens, we
must share your pe♣rsonal data with the logistics provider to arrange shipment or a partner to provide
serviπces. In addition, as a global company, we may share personal data with Sapi♥ens affiliates and
subsidiaries.
To comply with applicable laws or respond to valid legal procedures, Sapiens may also disclose your
personal
data to law enforcement or other goverβnment agencies. If Sapiens is involved in a restructuring, merger &
acquisition, or a bankrup$tcy or liquidation lawsuit in a given jurisdiction, βyour personal data may be
disclosed in connection with the transaction. Sapiens may also disclose ≥your data when appropriate, for
example, to execute Terms↔ and Conditions, when we believe disclosure is necessary or appropriate to
prevent
phys$ical harm or financial loss, or when it is in connection with ♦an investigation of suspected or actual
illegal activity.
It is your responsibility to ensure that all personal data submitted to Sapiens is correctΩ. Sapiens is
dedicated to maintaining the accuracy and completeness of personal data and₹ keeping the data
up-to-date.
To the extent required by applicable law, you may (i) 'have the right to access certain personal data we
maintain about you, (ii) request that w✔e update or correct inaccuracies in that data, (iii) object ≥or
restrict
to our use of your personal data, and (iv) ask us to delete your personal data from our database. To
exercise
these rights, please cli&ck here to give your feedback online. Your written reque♥st may be required for
security. We will verify your personal identity as required by local la♣ws. We may decline the request if
we
have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the
privacy
of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when S&apiens
processes
your personal data based on your consent. However, withdrawal does no€t affect the legitimacy and
effectiveness
of how we process your personalδ data based on your consent before the withdrawal iπs made; nor does it
affect
any data processing based on another justification other than y♥our consent.
The security of your personal data is important to us. We use appropriate physical, m™anagement, and
technical
measures to protect your personal data from una uthorized access, disclosure, use, modification, damage, or
loss. F€or example, we use cryptographic technologies for data confidentiality, protection• mechanisms to
prevent attacks, and access control mechanisms to permiφt only authorized access to your personal data. We
also
p↑rovide training on security and privacy protection for employee₩s to raise their awareness of personal
data
protection. Sapiens is committed to ∑protecting your personal data; however, please note that no securi¥ty
measure is perfect.
We will retain your personal information for no longer than is necessary for the "purposes stated in this
Policy, unless otherwise extending the rete♦ntion period is required or permitted by law. The data storage
period may vary with scen→ario, product, and service. The standards Sapiens uses to determine the retentio∑n
period are as follows: the time required to retain personal daεta to fulfill business purposes, including
providing¥ products and services; maintaining corresponding transaction and business re¶cords; controlling
and
improving the performance and quality of products and services; "ensuring the security of systems,
products,
and services; handling possible user queries or γcomplaints and locating problems; whether the user agrees
to
a
longer retention perio≥d; and whether the laws, contracts, and other equivalencies have special
require¥ments
for data retention; etc.
We will maintain your registration information as long as your account is necessary for service pro<vision.
You
can choose to deregister your account. After you deregister your account, we™ will stop providing you with
products and services® through your account and delete your relevant persona÷l data, provided that deletion
is
not otherwise stipulated by special le≈gal requirements.
Our websites, products and services are primarily intended for adults€. A child must not create a Sapiens
account without theα consent of a parent or guardian. If a child's personal data is collected wδith prior
parental consent, we will only use or disclose the data as permitted by law,€ with the explicit consent of
the
child's parents or guardians,£ or when necessary for the protection of the child. If we accidentally
co↑llect
a
child's personal data without verified prior consent from t≠he child's parents, we will attempt to delete
the
data as sooεn as possible.
To ensure a positive user experience, you may receive content or web links from third part₽ies other than
Sapiens and its partners ("third parties&q♣uot;). Sapiens does not have the right to control such third parties,♣
but
you can choose whether to use the links, view the content and/or access the products or ser≠vices provided
by
third parties.
Sapiens cannot control the privacy practices and data protection policies of third parties that are not
subject to this Policy. When you s∏ubmit personal information to such a third party, please read and refer
to
the privacy pro→tection policy of the third party.
As a global company, your personal data collected by Sapiens may be processed or acceγssed in the
country/region where you use our produ cts and services or in other countries/regions where Sapiens or its
affiliates, subsidia✔ries, service providers or business partners have aβ presence. These jurisdictions may
have
different data protection laws. In such≥ circumstances, Sapiens will take measures to ensure that ↓data is
processed as required by this Policy and applicable laws, which includδes when transferring the data
subject’s
personal data from the E↑U to a country or region which has not yet been acknowledged by the EU Commission
as
having an↕ adequate level of data protection, we may use a variety of legal mechanisms, such as signing
standard contractual clauses approved by the EU Comm♣ission, obtaining the consent to the cross-border
transfeγr
of a data subject in the EU, or implementing securi ty measures like anonymizing personal data before
cross-border ®data transfer. You can click here to obtainλ a copy of the EU’s standard contractual clauses.
Sapiens reserves the right to update or change this Policy at any time. We will release the la'test Privacy
Policy on this page for any changes. If major changes are made to th>e Privacy Policy, we may notify you
through different channels, for example, posting a n£otice on our website or sending you direct
notific≥ation.
If you have any privacy complaints or issues, and want to contact Sapiens Data Protecti±on Officer (DPO),
please click here.
Where your personal data is processed by Sapiens in accordance with this Privacy Policy, th♣e Sapiens
entity
that responds to your request, contacts you, provides you with pro★ducts or services, or has signed or is
about
to sign a contract with you is the co↓ntroller of the related personal data. You can click 'here to obtain
the
contacts of Sapiens entities.